Add Outlook Profile Cards Stuck in "Loading" Microsoft Q&A
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Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. But little tools that add extra features to Outlook can be the reasons for Outlook corruption. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.
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If your account hasn't been active in over 270 days, it is considered inactive. Live.com addresses are gone forever when they are deleted. You can still log in to Outlook with a legacy @live.com email address. If Microsoft Outlook is not working, we might be able to help you pinpoint why. We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to [troubleshooting Outlook startup issues](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) champion.
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Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
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Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns troubleshooting Outlook startup issues nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day.
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It needs enough RAM, processing power, troubleshooting Outlook startup issues and hard drive space to work properly. If your computer is running low on resources, Outlook will freeze up. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below.
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If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.
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One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook?
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Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.
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If Outlook is configured to connect to the Exchange mailbox in Online mode, an .ost file is not used. To adjust the number of days of data that are synced for shared folders, add the following registry values. You can limit the synchronization window that’s used for calendar folders to reduce the number of items that are stored locally in your calendar folders.
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To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it troubleshooting Outlook startup issues and hit the "End Process" button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.
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For more information, please see Access to Microsoft 365 email and applications by audience. For information about Microsoft 365 storage quotas, please see Microsoft 365 storage quotas and information. The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine.
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Understanding the root causes and using the right tools can make all the difference. While built-in tools like ScanPST offer a basic Safety net, they often fall short when it comes to rectifying deeper file damage. Outlook slows down, crashes randomly, or fails to load troubleshooting Outlook startup issues entirely. Users often turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job. Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow.
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