Like any other software, Outlook is also susceptible to bugs and problems, and these problems when they occur are usually frustrating and in most cases stop you in your tracks. One of the most common problems that users often face email issues repair guide is the "Outlook keeps not responding" error. This message is commonly displayed when Windows is not able to communicate quickly enough with a program running on your computer. Against this backdrop, a list of possible reasons that might cause Microsoft Outlook freezing or Outlook not responding has been detailed for you below. As your mailbox size increases, more resources are required to open each folder.
Newer Windows updates and builds like Windows 10/11 provide better compatibility with Outlook 2019 and Outlook 365. If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. If your internet is slow or spotty, Outlook might struggle to sync data.
When you have a weak or unstable internet connection, it can cause the app to load slowly, especially on mobile devices. If you’re using an outdated version of Outlook, it can result in slower performance due to a lack of necessary updates and improvements. If a specific version significantly impacts performance, such as CPU you could navigate to the "High CPU usage" diagnostics dashboard and look for the Outlook binary. Some of these data-gathering remote actions are used to populate the live dashboard and should already be scheduled. You can query the results by investigating KPIs from the Live dashboard or from your own investigations. Restart Outlook and check the performance of the Outlook application.
Sometimes, the issue may be because a file that you are trying to open has been infected with a virus and your antivirus program has been unable to remove it. Using all the above methods, users can fix Outlook Not Responding issues. Sometimes, there might be a high chance that the PST file may be corrupted. In that case, users want to go with a secure way to repair their corrupt or damaged PST files.
If you upgraded from Outlook 2003 to Outlook 2007, some people have reported that reseting a few internal Outlook files helps with performance. Microsoft has identified several issues with a recent Outlook updated (KB ). To access the filtering options faster, add them to your Quick Access Toolbar. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail.
Before proceeding to the steps below, consider backing up your Outlook data file. The Inbox Repair tool should also create backups before you begin the repair process. Whether you backed up the data file manually or with the Inbox Repair tool, we recommend remembering the backup location. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty.
This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.
The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook. To disable this feature, you'll need to edit the Windows Registry.
Maybe the online version through office.com email issues repair guide might be slightly faster but I doubt by much when compared to the desktop version. If you have messages with large attachments, those documents, photos, and other files can take up significant storage space. This in turn slows down email retrieval and load times across all devices. In some cases, an Outlook messaging profile may be misconfigured. Creating a new Outlook profile may resolve some performance issues.
If you are experience performance issues for Exchange Public Folders or Outlook Shared Mailboxes then we would recommend that you review this blog post. Pretty sure this is just a normal occurrence for Outlook between mobile and desktop version. There isn’t really much of anything you can change in order to speed up the desktop version.
However, you can repair the Outlook data file (PST) using ScanPST.exe, also known as the Inbox Repair Tool. You can follow the below solutions to troubleshoot and resolve the Outlook running slow issue. This guide highlights the causes behind these issues and lists troubleshooting methods to resolve the "Outlook is running slow on Windows system" issue. If you are using an Exchange account in Cached mode, compacting your OST file may help improve performance.